People and Communities

Respect rights. Protect employees.

Human rights, labor laws, compliance, and high ethical standards are central to all areas of our business. We aim to create a safe and fair working environment for all employees at Eclat.

Highlights

56.9%

More than half of our workforce participated in our Human Rights forums.


5 million

For the past ten years, Eclat has invested 5 million (NT$) annually towards Student Design Competitions.


3.97 million

In 2019 we invested nearly NT$ 4 million to improve workplace conditions and hazards protection.


812

We conducted 812 training sessions on occupational health and safety.


Our global policy.

We are focused on building a culture of integrity. We strive to ensure people are safe and able to grow. The culture we maintain at Eclat encourages connections and conversation. We provide workplaces where everyone feels welcome, safe, valued, heard, and empowered to thrive. The following is a summary of Eclat’s human rights policy.

  • Human dignity and respect.
  • No child labor.
  • No forced labor.
  • Anti-discrimination.
  • Honor legal working hours.
  • Equal opportunities employment.
  • Support employees’ physical and mental wellbeing.
  • Maintain ethical and safe working environments.
  • Promote employees training and development.
  • Freedom of assembly and association

Our Human Rights standards.

Advocacy and accountability, protecting employees, is a fundamental right our governance model aims to protect. Our approach reflects internationally recognized standards. It includes the International Bill of Human Rights, International Labor Organization (ILO), SA8000 Standard, and national labor laws and regulations in the countries and regions we operate.

We address salient human rights issues to prevent negative impacts on the rights of those who are affected by our business activities. We keep open communications on freedom of association and collective bargaining, workers’ accommodation, and access to essential services.

We refer to and diligently follow the guidelines set forth by the ILO’s (International Labour Organization) No. 190 Convention – Violence and Harassment Convention.

Eclat periodically organizes human rights forums to educate and raise awareness of rights and opportunities to ensure employees stay informed on important policies such as freedom of employment, working hours to compensation, and more.

No Fees for Migrant Workers.

The three-year action plan “No Fees for Migrant Workers” was introduced in 2017 by our brand partners Patagonia and Lululemon. The program waives foreign workers’ agency and recruitment-related fees and levies, such as visa and resident permit fees, medical examination fees, and others. The target date of the initiative was January 1st, 2020.

Eclat fully implemented the policy in Taiwan, late 2019. It saves foreign hires roughly NT$ 200,000 on fees and freedom of movement, which includes NT$ 28,000 epidemic prevention expenses such as quarantine hotels and tests. Also, Eclat aims to advance the applicable laws and regulations on hiring rights in Taiwan by maintaining two-way communication with the government to outline alternatives to the said expenses. And we make sure foreign hires are aware of the conditions before they leave their country.


Equal opportunity recruitment.

Eclat is an equal-opportunity company. We actively recruit, employ, train, compensate, and promote individuals without considering diversity factors. We design our systems for recruiting, performance and promotion to be fair and transparent, and we evaluate all employees based on their qualifications and abilities without regard to race, religion, nationality, gender, sexual orientation, marital status, disability, or veteran status.

We refer to and diligently follow the guidelines set forth by the ILO’s (International Labour Organization) No. 111 Convention – Discrimination (Employment and Occupation). Along with CEDAW – the Convention on the Elimination of All Forms of Discrimination against Women.

Eclat’s Total Compensation Plan.

We continue to offer fair and competitive compensation for our employees. We’ve designed our Total Compensation Plan to promote worry-free employment that gives employees a balanced life and peace of mind. We believe a transparent and fair compensation system will improve work quality, productivity, and employee retention.

We aim to offer a higher but a fair base salary than the industry standard under laws and regulations. Today, Eclat employees in Taipei earn 17.3% higher than our industry peers in non-managerial roles.

Key benefits and perks.

  • We provide equal pay for male and female employees in similar roles.
  • Our insurance, pension, and health benefits include life insurance, labor insurance, group travel and medical insurance, health examinations, occupational accident insurance and group insurance.
  • We offer Infant Daycare Center, Parental Leave and support for pregnant and nursing mothers.
  • Employees with dependents are entitled to housing, Infant Daycare and child education subsidies.
  • We provide free dormitories and suites for out-of-town employee.
  • We offer generous year-end bonuses and awards, as well as subsidies for birthdays, departmental gatherings, weddings, funerals, and select holidays and meals.
  • Our recreational spaces include libraries, fitness centers, yoga rooms, a lounge, a golf course, and a swimming pool at select locations.

Performing self-assessment checks.

Eclat uses the Social & Labor Convergence Program (SLCP) to improve global supply chains’ social and working conditions. SLCP is an industry-standard to reduce inspection fatigue. The audit covers nine major inspection categories: working hours, recruitment and employment, wages and benefits, employee engagement, remuneration, health and safety, termination, and management.

The results of SLCP should be integrated through the Sustainable Apparel Coalition’s Higg Facility Social & Labor Module (FSLM) to ensure our facilities accurately completed all self-assessments.

The inspection benefits our employees, and the verification results are also shared with our customers and partners to reduce or eliminate further checks on their end.

Eclat’s culture of safety

Keeping standards high, we place great emphasis on working conditions. Our occupational health and safety management system ensures a comprehensive work environment that complies strictly with laws and regulations in each country and region. Eclat also holds ISO 45001 and CNS 15506 certifications to validate our commitment.

We use the ’Plan-Do-Check-Act’ (PDCA) management approach for maintenance, upgrades, and preventing accidents at work and occupational injuries and illnesses. Likewise, Eclat encourages professional conduct in the workplace to promote productivity and collaboration.

Practicing safety first

Health and safety is integral to protecting our employees and communities. We make it a requirement for all employees to practice occupational health and safety in full at all of our locations.

Every quarter, we hold ESH training courses that cover Environment, Safety, and Health, such as protective equipment, the types of chemical hazards, ways to operate safely, emergency response, countermeasures, and prevention methods. On top of this, Eclat carries out ESH audits and 40 disaster prevention drills once a year. Plus, periodic building checks, fire prevention inspections, and maintenance.

Incident and hazard reporting

When accidents happen — and they do — we review and confirm the cause to tell us where to focus and improve. Plus, we strengthen the training and education of our workforce to detect hazards and risks. Also, we improve the working environments where needed. The reported incidents are mainly cuts, stabs and slash wounds, excoriations, and bruises.

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